Frustrating !!!

Vent to follow !!!
Blimmin hospital here are a friggin pita!!!
Cam's being having bleeding noses for the past 4 days .. today the school rang up and said he had 2 there today and did I want to go and get him ..
So anyhoo the hospital had told me to ring or they would ring me to check to see how he was from yesterday ( I rang to see what they thought and if we needed to do anything after I'd checked his INR and it was at 1.9) .. so I rang and told them his new INR today (still low at 2.0 - we aim for 2.5 - 3) .. well they made me feel like an imbecile again ..
FARK!!
Stupid people !!!
So frustrating!!!
So anyway after them toing and froing .. (ie yeh come up for full blood count .. no don't .. well might need a blood transfusion .. now he doesn't .. well could be just a cold - me - HE HASN"T GOT  A COLD ... how often does he have them .. me - NEVER .. only this week!! or when he's sick!! .. it's nothing to panic about Cheryl, why are you ringing if he's not troubled by or sick with them .. me - NO - BUT YOU TOLD ME TO RING YOU)
I said to them that last time this happened about 18 months ago his INR again was low and they said well that can't be it coz it should only be happening if it is high ..  Isaid well last time it was low and last time he had bleeding noses .. and whenever he has bleeding noses it is when his INR is low ... they told me well I must be mistaken and that it sounds very out of the ordinary ...
WTF!
...  they told me basically to chill out, not bother them unless he was really sick .. and if he keeps getting them for the next couple of days to bring him in as he might get anaemic and need iron or a transfusion ...
Will I be ringing them ''NO!